Service. That’s the essence of Window Expo and Bath Expo. As a family-oriented, faith-based company, Window Expo and Bath Expo offer a level of customer service unheard of in their industries… industries that are heavily saturated with competitors all promoting similar offers to get customers in the door. The high level of quality customer service and culture is what makes Window Expo and Bath Expo stand out. Their sales and support team have a true customer-focused approach that differentiates the company. It’s often the deciding factor in a customer choosing them over competitors, and it resonates throughout customer reviews and testimony.
They reached out to Agency Creative to take over their existing digital marketing efforts while simultaneously developing a re-branding strategy that brings their service-based messaging to the forefront of the brand.
“It feels very natural to partner with Window Expo and Bath Expo because their quality products and service truly does permeate every piece of their business,” said Mark Wyatt, Founder & CEO of Agency Creative. “Working with their team has been a wonderful experience, making us all the more excited to develop the new brand strategy that truly represents their organization.”
Since Paul Deitzler bought Window Expo and created Bath Expo in 2012, they’ve been building on Paul’s service-based background and building companies that offer products on the same high-quality level as their customer service. Based in Carrollton, Texas, they’ve honed in on the specific needs of Texas homeowners and developed superior products ideal for the Texas environment. Creating the connection of high-quality products & service to the Window Expo and Bath Expo brands is where the Agency Creative team comes in.
“We knew we wanted a custom approach to our marketing in order to stand out in heavily saturated markets, and the Chemistry process is what sold us on partnering with Agency Creative,” said Amanda McDaniel, Director of Marketing at Window Expo and Bath Expo. “We knew they would offer us the level of service we were looking for while also capturing the essence of our brands. We’re already enjoying our experience, and we’re excited to see where this endeavor takes us!”
We can’t wait to take them through the full Chemistry process and bring their brand and messaging into alignment!