The Exciting News About E-blasts

The Exciting News About E-blasts

By Agency Creative
January 4th, 2013

What’s the truth about e-blasts? Are they effective? Are they engaging? Or are they a giant snooze fest? Well, the Direct Marketing Association (DMA) has just released a new study that may contain the answer.

The study is based on the self-reported inboxes of 1,000 respondents. What it shows is interesting. This survey goes beyond the fundamental measures of whether people open it or not. It reveals some fascinating things about delayed action and indirect action––something that few marketers consider.

Delayed Gratification

Most e-mail openings happen quickly, within 24 hours of the blast. Consequently, campaigns are often evaluated based on the first two days of responses. However, 55 percent of the people in this study disclosed that they often save an e-mail in their inbox to refer to at a later date. This sort of delayed response usually means a higher quality of customer and a higher level of conversion. Saved e-mails may also mean that the subject lines get repeat viewings, which translates to more frequent brand impressions. All of which suggests that e-mail campaigns should be measured over a longer period of time to truly judge their efficiency. It also implies that links should be kept alive longer for this delayed consumer.

The Nudge Effect

Another interesting finding in this DMA study is the indirect action that is many times taken because of an e-mail campaign. For instance, 27 percent of those surveyed indicated that they may visit the store of the retailer who has blasted them having never clicked the e-mail. The same thing is true about visits to the brand site (22 percent). This subliminal nudge to purchase from an unopened e-mail is a phenomenon that is rarely considered. It could be that a marketer’s e-blast is performing more than they know.

The other indirect impact of an e-blast is not so positive. 14 percent said that a recently blasted e-mail sometimes causes them to head to one of those comparison shopping engines, compare prices and ultimately buy from the e-blaster’s competitor.

Hold-out Tests

Given the various ways an e-blast might impact their consumer, marketers need to rethink these testing paradigms. For example, consider conducting hold-out tests, where a group of subscribers receive no e-blast. Then compare customer activity, response and sales patterns between the mailed and non-mailed subscribers. See if it is the blast or simply brand loyalty that is creating the sales uptick.

Ultimately, e-mail marketing is a very effective tool for retailers. It concentrates on more than transactions; it builds relationships between the brand and the subscriber. However, this study suggests we may be underestimating the extent to which an e-blast affects behavior.
We are a Dallas Branding Agency specializing in e-mail marketing.

What’s the truth about e-blasts? Are they effective? Are they engaging? Or are they a giant snooze fest? Well, the Direct Marketing Association (DMA) has just released a new study that may contain the answer.

The study is based on the self-reported inboxes of 1,000 respondents. What it shows is interesting. This survey goes beyond the fundamental measures of whether people open it or not. It reveals some fascinating things about delayed action and indirect action––something that few marketers consider.

Delayed Gratification

Most e-mail openings happen quickly, within 24 hours of the blast. Consequently, campaigns are often evaluated based on the first two days of responses. However, 55 percent of the people in this study disclosed that they often save an e-mail in their inbox to refer to at a later date. This sort of delayed response usually means a higher quality of customer and a higher level of conversion. Saved e-mails may also mean that the subject lines get repeat viewings, which translates to more frequent brand impressions. All of which suggests that e-mail campaigns should be measured over a longer period of time to truly judge their efficiency. It also implies that links should be kept alive longer for this delayed consumer.

The Nudge Effect

Another interesting finding in this DMA study is the indirect action that is many times taken because of an e-mail campaign. For instance, 27 percent of those surveyed indicated that they may visit the store of the retailer who has blasted them having never clicked the e-mail. The same thing is true about visits to the brand site (22 percent). This subliminal nudge to purchase from an unopened e-mail is a phenomenon that is rarely considered. It could be that a marketer’s e-blast is performing more than they know.

The other indirect impact of an e-blast is not so positive. 14 percent said that a recently blasted e-mail sometimes causes them to head to one of those comparison shopping engines, compare prices and ultimately buy from the e-blaster’s competitor.

Hold-out Tests

Given the various ways an e-blast might impact their consumer, marketers need to rethink these testing paradigms. For example, consider conducting hold-out tests, where a group of subscribers receive no e-blast. Then compare customer activity, response and sales patterns between the mailed and non-mailed subscribers. See if it is the blast or simply brand loyalty that is creating the sales uptick.

Ultimately, e-mail marketing is a very effective tool for retailers. It concentrates on more than transactions; it builds relationships between the brand and the subscriber. However, this study suggests we may be underestimating the extent to which an e-blast affects behavior.
We are a Dallas Branding Agency specializing in e-mail marketing.


Recommend this article:

What’s the truth about e-blasts? Are they effective? Are they engaging? Or are they a giant snooze fest? Well, the Direct Marketing Association (DMA) has just released a new study that may contain the answer.

The study is based on the self-reported inboxes of 1,000 respondents. What it shows is interesting. This survey goes beyond the fundamental measures of whether people open it or not. It reveals some fascinating things about delayed action and indirect action––something that few marketers consider.

Delayed Gratification

Most e-mail openings happen quickly, within 24 hours of the blast. Consequently, campaigns are often evaluated based on the first two days of responses. However, 55 percent of the people in this study disclosed that they often save an e-mail in their inbox to refer to at a later date. This sort of delayed response usually means a higher quality of customer and a higher level of conversion. Saved e-mails may also mean that the subject lines get repeat viewings, which translates to more frequent brand impressions. All of which suggests that e-mail campaigns should be measured over a longer period of time to truly judge their efficiency. It also implies that links should be kept alive longer for this delayed consumer.

The Nudge Effect

Another interesting finding in this DMA study is the indirect action that is many times taken because of an e-mail campaign. For instance, 27 percent of those surveyed indicated that they may visit the store of the retailer who has blasted them having never clicked the e-mail. The same thing is true about visits to the brand site (22 percent). This subliminal nudge to purchase from an unopened e-mail is a phenomenon that is rarely considered. It could be that a marketer’s e-blast is performing more than they know.

The other indirect impact of an e-blast is not so positive. 14 percent said that a recently blasted e-mail sometimes causes them to head to one of those comparison shopping engines, compare prices and ultimately buy from the e-blaster’s competitor.

Hold-out Tests

Given the various ways an e-blast might impact their consumer, marketers need to rethink these testing paradigms. For example, consider conducting hold-out tests, where a group of subscribers receive no e-blast. Then compare customer activity, response and sales patterns between the mailed and non-mailed subscribers. See if it is the blast or simply brand loyalty that is creating the sales uptick.

Ultimately, e-mail marketing is a very effective tool for retailers. It concentrates on more than transactions; it builds relationships between the brand and the subscriber. However, this study suggests we may be underestimating the extent to which an e-blast affects behavior.
We are a Dallas Branding Agency specializing in e-mail marketing.

Leave a Reply

You must be logged in to post a comment.

-->

News

Direct Care Staffing Announces New Partnership with Agency Creative

Agency Creative Partners with Direct Care Staffing

Posted on:

Agency Creative is proud to announce our partnership with Direct Care Staffing. Seeking to be DFW’s most reliable source for Certified Nursing Assistants (CNA), DCS serves as both a commodity and a resource for staffing CNAs in roles from home health caregivers to hospitals of many sizes.

Read More »

Blog

Unbounce CTA Conference Highlights Pt 2 | Agency Creative

CTA Conference 2017 Highlights

Part 2

Posted on:

In case you missed last week’s post Agency Creative sent one of their own to Vancouver, Canada to hear from the best of the best at Unbounce’s Call to Action Conference. Last week she shared some of her favorite quotes from the conference here for us all! Today we are sharing more of her favorites! Check back next week for part three. There’s simply too much goodness for one post!

Read More »

Contact Us

Agency Creative wants to be your marketing agency. We have years of experience, truckloads of talent and a bottomless supply of enthusiasm. Contact us today.

Please leave this field empty.