Open positions

Account Supervisor

Agency Creative is a tight-knit group of advertising aficionados who love finding real authentic connections for the brands they serve. Big ideas and team collaboration rule here, and we are searching for a high-energy, passionate Account Supervisor to join our family. In this position, you will have the opportunity to take the lead on multiple accounts across the healthcare, hospitality, retail and other industries, and to collaborate with all departments on the overall strategic plans and objectives for your clients. You will have the opportunity to own your accounts by ensuring agency output adheres to the client objectives, meets client deadlines, achieves the agency standard of quality and models, and follows the Agency Creative “I OWN IT” (IOI) principles. And on top of all this, you can enjoy extracurricular activities that include massage therapy, margarita Fridays and team volunteer opportunities.

Summery of Key Responsibilities
Responsibilities and essential job functions for the Account Supervisor include:

Client Relations

  • Liaising with and acting as the day-to-day link between the client and the agency by maintaining regular contact with both, ensuring an effective communication flow
  • Has a thorough understanding of the client/agency contract, scope of work by project, budgets and overall communications to lead projects accordingly
  • Has an understanding of advertising, digital, and media industry trends/developments and uses this knowledge to present business building ideas for the client and the agency
  • Manages project proposals/timelines, budgets, advertising and media plans; gaining client approval prior to initiation of work
  • Identifies and tracks success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
  • When possible, represent AC at industry events and trade shows to identify prospective clients and employees while displaying a professional manner and appearance
  • Develops and oversees management of annual budgets for clients. Ensures proactive communication of client budget status on a monthly basis and overall budget actuals at the end of each fiscal year

Project Leadership

  • Manages development of project proposals/timelines, budgets, advertising and media plans with oversight from leadership team
  • Plans the execution of deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects
  • Primary lead on fiscal management for accounts, develops monthly revenue forecast and P&L statements across individual accounts
  • Reviews, brainstorms and evaluates creative ideas/output to ensure that work meets brand and project strategies/objectives, client demand, and the agency’s IOI principles
  • Ensures Agency Creative has comprehensive and strategic creative briefs to efficiently initiate work
  • Manages all administrative duties including: weekly status reports, project documentation, client billing, and internal job management — including development/publishing of conference reports
  • Plans and executes internal meetings, partner and client meetings (i.e. creative kickoffs, brand immersions, weekly client meetings, project post mortems), etc.
  • Adheres to the stated process and procedures of the company
  • Completes daily timesheets

Skill and Abilities

  • Bachelor’s degree (BA/BS) from four-year college or university (preferably in marketing, advertising or related field)
  • Minimum of 5+ years advertising agency experience
  • Must have industry-specific knowledge: familiarity with agency terminology, processes, and emerging/relevant technology and social/media channels
  • Ability to communicate clearly and concisely, both verbally and in writing
  • Ability to influence and manage others
  • Results oriented and self-motivated
  • Ability to balance multiple priorities and meet deadline
  • Ability to work both independently and as part of a team
  • Strong analytical skills
  • Creative problem-solving skills
  • Strong work ethic and attention to detail, reliably and great energy
  • Knowledge of marketing program development and implementation
  • Proficiency in Excel, PowerPoint and Word required


  • Competitive benefits package is offered, including medical, dental, life, vision and 401K Plan

Let’s see if we’re a match

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